Buyer Protection

We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described. If an item doesn’t arrive or is significantly not as described, Dealsaround will help buyers get a refund. We’ve got your back, so shop with confidence!

protection

What guarantees can I get?

Everyone who shops on Dealsaround receives the following guarantees:

1. Full refund if you don’t receive your item

You will get a full refund if your order does not arrive within the delivery time promised by the seller.

2. Full or partial refund If the item is not as described

If your item is significantly different from the seller’s product description, you can either return it and get a full refund, or accept a partial refund and keep the item.

3. Additional Seller's guarantee

Sellers can also offer additional guarantees for their products

4. Resolution Support

If your order hasn’t arrived within the promised time, or isn’t as described, you will have to contact the seller directly to try to resolve the issue. If no resolution is reached, you can count on Dealsaround support.

How Our Buyer Protection Works

1

Contact the seller if your order hasn’t arrived within the promised time, or isn’t as described

2

Open Dispute to request a refund, if you were unable to resolve the problem with the seller, you can submit a refund request form.

If you are not satisfied with the seller’s solutions, you can Escalate the Dispute to us.

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